Privacy Policy

Hornet Decentratech Private Limited (“Hornet”, “Company”, “we”, “our” or “us”) is committed to protecting the privacy and personal information of visitors to its website, customers, prospective customers, business partners and other individuals who interact with us.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit https://hornettechnology.in, contact us, request a product demonstration, submit an enquiry or otherwise interact with our website and services.

Our handling of personal information is subject to applicable laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, where applicable, and the Digital Personal Data Protection Act, 2023, and its rules, to the extent applicable and in force.

By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is required by applicable law, we will seek such consent through an appropriate mechanism.

This Policy applies to personal information collected through:

• Our official website, https://hornettechnology.in.
• Contact forms, demo requests and business enquiry forms.
• Emails, telephone calls and other communications with our team.
• Customer support and business relationship management activities.
• Website analytics, cookies and similar technologies, where used.

This Policy does not automatically govern information processed through third-party websites, external platforms or separately operated applications.

Where Hornet processes personal information on behalf of a customer as part of a contractual deployment, investigation or enterprise service, the applicable customer agreement, data-processing terms and legal requirements may also govern that processing.

Depending on how you interact with us, we may collect the following categories of information.

3.1 Personal and Contact Information

This may include:

• Name and designation.
• Business email address.
• Telephone number.
• Organisation or company name.
• Business address and other contact details you voluntarily provide.

3.2 Enquiry and Communication Information

When you submit an enquiry or contact us, we may process:

• The contents of your message.
• Product interests and demo requirements.
• Support requests and correspondence.
• Information necessary to respond to your enquiry or maintain a business relationship.

Please do not submit passwords, confidential investigative material, classified information or sensitive case records through general website contact forms.

3.3 Technical and Usage Information

When you visit our website, certain technical information may be collected by our website infrastructure or service providers, depending on the configuration of our systems. This may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Device and operating system information.
• Pages visited and approximate access times.
• Referring website addresses.
• Technical logs used to diagnose errors and protect website security.

3.4 Cookies and Similar Technologies

We may use cookies or similar technologies to support website functionality, maintain security, understand website performance or remember preferences.

The specific cookies used will depend on the website’s actual configuration. Where required, we will provide appropriate information and obtain consent before using non-essential cookies.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

We may use personal information for legitimate and lawful purposes, including:

1. 1Responding to enquiries and requests for demonstrations.
2. 2Communicating with prospective and existing customers.
3. 3Providing information about our products and services.
4. 4Managing business relationships, contracts and customer support.
5. 5Maintaining website functionality and diagnosing technical issues.
6. 6Detecting, preventing and investigating security incidents, fraud and misuse.
7. 7Maintaining appropriate business records and complying with legal obligations.
8. 8Establishing, exercising or defending legal claims.
9. 9Improving our website, services and user experience.
10. 10Sending relevant business communications where permitted by applicable law.

We will seek consent where required and will not knowingly use personal information for purposes incompatible with the purpose for which it was collected, except as permitted by applicable law.

Depending on the nature of the information and the applicable legal framework, we may process personal information on the basis of:

• Your consent.
• Steps requested by you before entering into a contract.
• Performance of a contract or provision of requested services, where applicable.
• Compliance with legal obligations.
• Other lawful grounds or permitted uses recognised under applicable law.

Where processing relies on consent, you may withdraw that consent subject to applicable law. Withdrawal does not affect the lawfulness of processing undertaken before withdrawal.

We do not disclose personal information indiscriminately. Information may be shared, where necessary and legally permitted, with:

6.1 Service Providers

Third-party providers supporting our website hosting, business communications, information technology, analytics, security or customer relationship management, subject to appropriate arrangements where required.

6.2 Business and Contractual Counterparties

Customers, business partners or other parties where disclosure is necessary for a requested service, contractual relationship or authorised business activity.

6.3 Legal and Regulatory Authorities

Competent courts, regulators, law-enforcement agencies or government authorities where disclosure is required or permitted under applicable law, a valid legal process or a lawful request.

6.4 Corporate Transactions

Professional advisers, auditors, prospective investors or transaction counterparties where disclosure is necessary for a corporate transaction, due diligence or the protection of legitimate business interests, subject to applicable confidentiality and legal requirements.

We will take reasonable steps to ensure that information shared with third parties is limited to what is necessary for the relevant purpose.

Hornet develops technology solutions for blockchain forensics, compliance and investigative use cases. This section clarifies the distinction between ordinary website information and information processed through our specialised products or deployments.

General website enquiries should not be used to submit confidential investigative information.

Where our products or services process blockchain addresses, transaction records, wallet information, investigative notes, case files or related intelligence, such information may be governed by separate customer agreements, deployment-specific policies, lawful instructions and applicable legal requirements.

Information relating to identifiable individuals may constitute personal data depending on the circumstances and applicable law.

Where Hornet processes such information on behalf of an institutional customer, the respective responsibilities of Hornet and the customer will be determined by the applicable agreement and legal framework.

Access to investigative information should be restricted to authorised users in accordance with the applicable deployment’s access-control arrangements.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, fulfilling contractual obligations, complying with applicable law and establishing or defending legal claims.

Retention periods may differ depending on the category of information and the circumstances of processing.

When information is no longer required, we will take appropriate steps to delete it, anonymise it or otherwise dispose of it in accordance with applicable law and our applicable retention procedures.

Information may be retained for longer where legally required or necessary to comply with a lawful preservation obligation.

We take reasonable steps, appropriate to the nature of the information and the risks involved, to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.

Depending on the relevant system and deployment, security measures may include access restrictions, authentication controls, technical monitoring, secure communications and appropriate organisational safeguards.

No website, electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

If a personal data breach occurs, we will take the steps required by applicable law, including any applicable notification obligations.

Subject to applicable law and the circumstances of processing, you may have the right to:

• Request information about personal data processed by us.
• Request correction or updating of inaccurate or incomplete personal information.
• Request erasure of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Raise a grievance concerning our handling of personal information.
• Exercise other rights available under applicable law.

To exercise these rights, contact us using the details in Section 14. We may need to verify your identity and clarify the scope of your request before responding.

Certain requests may be limited by applicable law, contractual obligations, legal proceedings, regulatory requirements or lawful preservation obligations.

Where we process personal information on behalf of a customer, we may refer the request to the relevant customer or assist that customer in responding, as appropriate under the applicable agreement and law.

Our website and business services are intended primarily for professional, institutional and business users. We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child’s personal information has been provided to us inappropriately, please contact us so that we can assess the matter and take appropriate action as required by law.

Our website may contain links to third-party websites, services or platforms. Those third parties may have their own privacy policies, security arrangements and data-handling practices.

Hornet is not responsible for the privacy practices of independent third-party websites or services. We encourage you to review their privacy policies before providing personal information to them.

The presence of a third-party link does not, by itself, constitute an endorsement of that third party or its data-handling practices.

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology, contractual arrangements or applicable law.

The revised version will be published on our official website with an updated “Last Updated” date.

Where required by applicable law, we will provide notice of material changes or seek fresh consent where appropriate.

We encourage visitors and customers to review this Policy periodically.

For questions, privacy-related requests, complaints or concerns regarding the handling of personal information, you may contact:

Hornet Decentratech Private Limited
Official Website: https://hornettechnology.in
Email: legal@hornettechnology.in
Subject line: Privacy Request / Data Protection Grievance

Please include sufficient details to help us understand your request. Do not include passwords, confidential case material or unnecessary sensitive personal information in your initial email.

We will review and respond to requests in accordance with applicable law and the procedures applicable to the request.

Important: The above email is a contact channel and should not be treated as a formal designation of a Data Protection Officer or Grievance Officer unless the Company has made that designation and confirmed the applicable details.

This Privacy Policy shall be interpreted in accordance with the laws of India, subject to applicable statutory requirements and the jurisdiction of competent courts and authorities.

Nothing in this Policy limits any rights or remedies that cannot lawfully be excluded or restricted.